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FranklinCovey Blog | Client Facilitation
Facilitator Tip: Video Set-up and Debrief
As a facilitator, you probably know that the program videos play a large role in the effectiveness of many of your FranklinCovey workshops. As part of the Client Facilitator Academy, we worked with our delivery consultants to come up with more ways to set-up and debrief of the videos used in your workshops.
Here is a sample of one from The 7 Habits of Highly Effective People: Signature Program. Mike Bechtel, one of FranklinCovey’s senior delivery consultants, has provided some great ways to use the video Circle of Influence.
Best Practice: Set-up
Before showing this video, ask participants to take notes as they watch. They’ll learn the difference between the Circle of Concern and the Circle of Influence. Then, they’ll hear the story of Ben, a worker at a university who worked his way up through the ranks simply by putting his energy into the things he could influence. Ask them to list the things that were in each of Ben’s circles.
Best Practice: Debrief
Use two flip charts to gather conclusions from the group. “What was in Ben’s Circle of Concern? What was in his Circle of Influence? How did those choices impact those around him?” Ask for volunteers to share a situation that causes concern that most of the group could identify with-traffic, financial issues, relationships, etc. Then draw two circles on a flip chart, and have the group decide what things are in each circle.
Additional Thoughts
How do we use these two circles to become more proactive? Once we’ve decided what items are in each circle, we have to make two choices:
1. Put energy into the things that are in the Circle of Influence.
2. Don’t put energy into the things that are in the Circle of Concern.
The result? Whichever circle you put your energy in will grow. It’s that simple! Some people might feel that their Circle of Influence is just a tiny speck in the center of a huge Circle of Concern. But the principles still hold: no matter how small the circle is, that’s where we want to focus our energy. When we do, growth is inevitable and the Circle of Concern will shrink.
Click Here to access the 232 other video tip sheets.
Webinars 101
Attention fellow facilitators – it’s a whole new world out there and this blog is to let you know that, with passion and sweat equity, you too can become an effective facilitator in this new, important way to deliver training.
Vanity is one of my core values and with that comes an aversion to alluding to my age. Suffice it to say that I have been conducting live, classroom training for a really long time. (Okay, Okay! I have been in the people development biz since 1985!) So, what happened when this Baby Boomer (close to Gen Xer, though!) was given the opportunity/privilege to develop and deliver training via FranklinCovey’s brand of LiveClicks Webinars? (Resolving Generational Conflict)
I wasn’t sure if I was the right person to be doing these. After all, I am used to face-to-face interaction with participants in workshops. I found learning the technology intimidating and a little frustrating. I ran scared for awhile then relied on what I know to be true for me, something I learned eons ago: Perfect Practice Makes Perfect. I practiced like crazy in my office, online for hours, (with only Sparky the dog as my audience), going through the layouts and getting the presentation just so. I attended many other Webinars to determine what made them effective; I made sure that my technical systems were running perfectly. By doing these things, my energy during the session was focused on the participants’ verbal responses and chat offerings. › Continue reading
Q & A with Dr. Stephen R. Covey
In an interview I recently had with Dr. Stephen R. Covey for the FranklinCovey Client Facilitation Academy, I asked him a series of questions provided by our client facilitators that included challenges they are facing as they teach in their organizations to issues some may be struggling with when living the principles of effectiveness. In some cases, as the interviewer, I took the liberty of asking for further clarity or a “deeper dive” on topics that might be of interest. Those additional questions are italicized. Here are a few of the responses.
Q – Thomas Sibert of the Naval Support Activity asked :
“Early in the 7 Habits Signature Program, the idea of “principles” is introduced. It has worked for me to ask participants what principles of government the United States is based on. They quickly come to the Declaration of Independence and the statement “We hold these truths to be self-evident, that all men [and women] are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the pursuit of Happiness.” Do you find this example consistent with your definition of a principle?” › Continue reading