FranklinCovey Blog | Crisis
One of the great opportunities this downturn has created is the selling of how to do something in a crisis. I get many emails a week offering to educate me on how to do something I thought I knew how to do, but no apparently do not because we are in a crisis and everything is different. ‘How to lead in a crisis’, how to project manage in a crisis’, ‘how to sell in a crisis’, ‘how to buy a car in a crisis’, ‘how to make French onion soup in a crisis’ (well, that one wasn’t real). While everyone is on the bandwagon, they are with good cause. The crisis demands at times new actions for new challenges. However, at other times, what it demands is a recommitment to what has always worked, but was less understood in good times. This is the case with leadership.
Given that our job as leaders is ultimately to get results through our teams, and given that declining results are one of the big problems in this economy, then our problem to solve is results. And, given that we need to achieve results through people, our challenge is to help a group of people who are bombarded daily both in the workplace and the press with dour forecasts for the future, feel motivated, energized and engaged.
The good news is not only is it possible, it is probable if the leader does the right things. A crisis sets the stage for the leverage and changing of the most powerful force over behavior in an organization – culture. › Continue reading