FranklinCovey Blog | Delivered Results

Building Trust

Friday, November 20th, 2009 | Executive Mama | No Comments

I was in a meeting earlier this week with 20 people from around the world and the strangest feeling came over me.  I trusted everyone in the room—their intent, their integrity, and their ability to deliver. 

Maybe this happens to you all the time.  Maybe if I were quicker to extend trust it would happen more often to me.  But as it currently stands, sometimes I feel like I don’t know enough about a person—their character and competence—to trust.  Sometimes a person has behaved in ways that have broken trust.  Regardless, it is rare for me to trust an entire room full of people.  And it felt great!  You’ll laugh, but I felt tears spring to my eyes when I thought about it.  It didn’t mean I agreed with them on everything or that the meeting was easy, but things were easier to achieve because I assumed good intent.

I had worked with everyone in that room for at least three years and with some for over a decade.  I trusted them because they had kept commitments, they had talked to me straight, and they all delivered results.  Does this happen to you often?  Or never?  What else builds trust for Executive Mamas? 

Author: Jennifer Colosimo, Chief Learning Officer at FranklinCovey

Tags: Building Trust, Commitments, Competence, Decade, Delivered Results, Entire Room, Integrity, Jennifer Colosimo, Strangest Feeling, Trust, Vice President