FranklinCovey Blog | Human Behavior
In my last post I discussed how deciding what is most important, finding your real “top-priorities,” will help you achieve your goals. Now let’s move on to the next steps #2 Candidly Assessing New Behaviors and #3 Preparing to Follow Through…
2. Candidly assess new behaviors. Jeff’s next assignment was the most often overlooked aspect of effective goal setting – identifying the leading behaviors his team would need to adopt – which is Discipline 2 in Franklin Covey’s 4 Disciplines of Execution.
Jeff and I made a list of all the driving behaviors that achieving the three goals would require of his team. The list contained existing activities that would now have to be performed at a higher level, requiring the team to identify best practices, document new standards, and develop training. The list also contained entirely new activities for which even more change was required. In the end, we identified the four highest impact behaviors from this list that would have to be fully adopted for the team to succeed.
Changing human behavior is hard, even in the best of circumstances. While it’s common for a leader to assess the staffing, technology, and expense requirements of achieving a goal, it’s rare to see an assessment of the behavioral changes it will require. Identifying this critical aspect in advance allowed Jeff to understand the magnitude of the changes and to plan accordingly. It also gave him a way to connect the activities of this team directly to the goals he had set.
3. Prepare to follow through. Despite all we had done, the most difficult aspect of achieving Jeff’s goals still remained – following through – Disciplines 3 and 4 in Franklin Covey’s 4 Disciplines of Execution.
In the next few weeks, we engaged his team in designing a scoreboard that would enable them to remain focused, as well as detecting early warning signs when progress was stalling.
We also instituted a weekly meeting in which regular communication and personal accountabilities for each member of his team could be upheld.
Jeff ultimately transformed his goals from a list of things he hoped his team could do, to a set of results he knew they would deliver. In the end, he became the leader both he, and his company, wanted him to be.
What do you think; will these 3 actions help you achieve your goals?
Author: Jim Huling, Senior Consultant, Execution Practice