FranklinCovey Blog | People
Last week in our webcast, The 4 Key Principles for Getting Predictable Results in Unpredictable Times, we had several questions submitted that we didn’t have time to answer. We thought we would take the next few posts and answer some of them here. One of our participants, a hospital administrator, asked, “How do you keep employee morale up when you’re asking them to do more with less?”
The answer: Don’t ask them to do more with less.
Instead, ask them to do less of what doesn’t matter and more of what does matter.
Morale has little to do with how hard people work or how tough the job is. People will do extraordinary things and work incredibly hard if they feel their contribution matters. › Continue reading
What happens when your computer gets overloaded?
It slows down. Everything takes longer. It starts giving you error messages. Soon it freezes, and then it crashes.
It’s the same thing that happens to you when you get overloaded. There’s a natural principle at work here: the things I have to do are infinite, but the capacity I have to do them is limited. (In my case, quite limited.) In our new book, Predictable Results in Unpredictable Times, we talk about how to “push the reset button” on your work and your life when things get scary.
Here’s the issue: At work, everybody’s trying to do more with less. But the real question is, more of what? Are you just trying to do more stuff whether customers value it or not? Are you trying to do the jobs of people who aren’t here anymore, whether those jobs are worth doing or not?
Push the reset button. Ask yourself, what’s the job that really needs to be done? What job do my customers want me to do more than anything else?
Say you’re the only finance person left after everybody else is let go. Do you really need to keep track of every single data point that’s always been tracked? What are the company’s real needs right now? Protecting cash flow? Getting accounts receivable paid up?
Figure out what the organization really needs you to do. Then focus on that job. Instead of trying to do 2 or 3 jobs that “kind of, ought to” be done, strip yourself down to the job that you must do and that only you can do.
I hear you giggling. “Tell that to my boss.” No, you tell it to your boss. In these scary times, nobody—including you—can afford to carry responsibilities that aren’t core to the organization’s purpose.
What else can you do to succeed in the middle of the wild ride we’re all taking right now? We would love to hear from you.
Get a copy of Predictable Results in Unpredictable Times for 30% off.
Greetings, great ones. Have you every wondered what really gets in the way of people changing and improving their own lives? Most New Years resolutions end in failure; close to 90% of the goals we set fail by the end of the year. What gets in the way our good intentions? Well an understanding of why most people resist change can help us all change.
Over the years I have discovered 5 key barriers that keep us from making the progress we want to make.
1. Fear of the unknown and general uncertainty:
At times we allow ourselves to lock-up with fear and become paralyzed with uncertainty. Because change is happening so rapidly we fear the potential negative effects of what is going on around us.
Fear and worrying about things we cannot control, will waste much of our energy. We will never regret putting our energy where our biggest leverage points are in our life, and focusing on the things that we can control instead of those we cannot. › Continue reading
Much has been said about the negative impact of the current global economy; lives have been changed and much has been lost. However, might I say there are positive outcomes?
Today’s reality has forced us to question how we lead ourselves and our families:
- Do we need that next purchase or would we feel better with the security of a savings account?
- Should we be constantly going somewhere or are our best times in the backyard?
- Are we eating healthier by eating at home more often?
- Could our children benefit by playing with other children rather than attending another activity?
- Would there be less stress if we drove less?
What positive outcomes have you experienced? › Continue reading
In these unpredictable times it is likely that you or someone you know is looking for a job. I have had several people approach me for advice and insight on matters concerning professional development, whether looking for a new position or looking to advance in their current role. I have seen the tremendous need for direction and guidance on this topic. As a result, this August I will be hosting a professional development webinar series. The topics I will cover are Employability, Resilience, and Contribution. But until then I would like to share a couple thoughts to help you or someone else find new work.
Times have changed. One of the things I often tell people is that you can’t do a job-search the way you used to. Most people have relied heavily on a job application form and a resume. Typically, that just doesn’t work anymore, although those are useful things and most times necessary. In today’s world you have to adopt a new mindset for finding and securing a job-and not just a job but work that you would find meaningful. › Continue reading
Like most people, you probably like to help people out if they’re in a bind, especially if it’s your boss or your bosses boss. So, telling people “no” is a really hard thing to do. We all suffer from it.
Tip #4: “No” is not a four-letter word
When times are tough, people will ask you to do more. In fact if you haven’t had someone come into your office today and ask for help with a project completely unrelated to your week’s priorities, you probably will. So here’s the rub. Unless you’re in a sole-proprietorship, you’re probably working with other people. And those other people will need your help, just like you will need theirs.
In most cases I believe it’s important to help people when they ask for it, especially if you have some expertise they could benefit from. It’s good karma and they’ll be more willing to help you in the future. However, there are times when you just can’t do it all. You’ll know when these times are. And if you can sense that the request isn’t “mission critical” just say no. The other person will survive and, if they have any sort of morals, they won’t be offended. Plus it will keep you from getting distracted on your week’s plan.
If you have to say no, you should provide the requestor with some ideas of how they could accomplish their task. Refer them to someone who might have more time and the skills needed. You may also try and schedule their task later in your week when you have more time to spend on it. But don’t make “no” a regular part of your vocabulary. It could damage relationships over time and damage your reputation in the organization.
Saying no is a very liberating feeling. Try it today and you’ll find out what I mean.
Next time we’ll cover the final tip: Find Time for Yourself Each Day
Author: Matt Murdoch, FranklinCovey
If you’re like most people, including me, your task might require its own Dewey Decimal system. Do you get a dozen new tasks every day, on top of the dozen you were handed the day before? Although it may seem impossible, there is a way to get the most important things done.
Tip #3: Plan or Perish
If you’re like me, you have multiple projects. Each with dozens of sub-tasks that need to be done “right now.” Right? To get through this jumble of projects you must do one simple thing: plan. It’s as easy as that. It’s no secret. It’s pure and simple common sense. Try out this process and you’ll see for yourself.
- 1. This coming Sunday night, before your work week begins, review your list of tasks. › Continue reading
“It’s 1929 all over again. We’re headed for disaster. It’s the end of the world as we know it. . . . ”
The headlines are a bit depressing, aren’t they?
At FranklinCovey we think the opposite. The headlines are fascinating.
Dr. Stephen R. Covey says, “We’ve never had such opportunity as we do today.” In Maurna Desmond’s interview with Dr. Covey (Fortune, Dec. 19), he observes that this is the chance, the opening, the break people have been looking for.
When companies close their doors, competitors can jump in and go crazy. When you’re let go, you’re free to change everything in your life. › Continue reading