FranklinCovey Blog | Straight Talk

You see it differently and that’s good!

Tuesday, May 12th, 2009 | The Speed of Trust | No Comments

I just had an interesting interchange with one of my associates who was shocked that I was not offended by her expression of an opinion that was the polar opposite of mine. I was shocked that she did not realize that it was safe and healthy to respectfully express your true perspective without sugar coating it. A difference of opinion can be a great starting point for growing trust NOT the end of it. Respectful straight talk confronting a different perspective adds to trust while walking on eggshells and concealing your true feelings while purporting to have a candid discussion is a counterfeit behavior that actually destroys trust.  

Hidden agendas undermine authentic communication. Listening to the opposing opinions with the intent to understand and empathize builds trust. Remember empathy is not sympathy or agreement-simply understanding their perspective. Test this from you own experience. You trust people that authentically express their true opinions more than those that hide them and tell you what they think you want to hear. › Continue reading

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