FranklinCovey Blog | Synergy

Q&A with Stephen R. Covey

Monday, October 19th, 2009 | From the Desk of Stephen R. Covey | 3 Comments


Q: With every working generation, there are changes in what is motivational (e.g., Boomers vs. Gen Xers). As the mix of the generations (and cultures) continues to increase, and new cohorts enter the workforce, what approaches can we use to take advantage of this diversity to build organizational performance?

A: Synergy is celebrating diversity. So, involve people in the question you are asking and let them come up with their recommendations. Initially, start with small groups of three or four people so they are authentic and genuine in their communication and not “politically correct.” Then, let each small group share analyses and recommendations and begin to synergize at a higher level the question you are asking.

The key to this generational question is to be synergistically resolved through deep cooperation and authentic communication. Employ a great deal of empathic listening and restating another person’s point until that person feels understood. This takes a different mind-set and skill set.

How do you use diversity (the mix of generations, cultures etc…) to build organizational performance? I would love to hear from you.

This question and answer with Dr. Covey was featured in the January 2009 issue of Training Magazine.

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Be Proactive – The Most Important Habit

Tuesday, July 21st, 2009 | FranklinCovey News, From the Desk of Stephen R. Covey | 12 Comments

I am often asked if there is one habit out of the 7 Habits that is more important than the others. Of course, if you ask me all the habits are important and they form an inter-connected whole or a continuum. I believe for maximum effectiveness, you have to build from one to the other and apply them consistently. From that perspective, Habit 1: Be Proactive provides the foundation for all the other habits. Habit 1 is, undoubtedly, the foundation for leadership at home or at work because it begins with the mindset “I am responsible for me, and I can choose.”All the other habits are dependent upon being proactive and choosing to master and practicing principle-centered living.

The key to being proactive is remembering that between stimulus and response there is a space. That space represents our choice- how we will choose to respond to any given situation, person, thought or event. › Continue reading

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“Greatness is never a given. It must be earned.” –Barack Obama

Monday, January 26th, 2009 | FranklinCovey News | No Comments

In writing this week about Barack Obama we’re not trying to capitalize on his popularity (although we love Ben and Jerry’s new ice-cream flavor “Yes PeCan”).

But the new President of the United States undeniably seems to know something about greatness.

Somehow he has earned the loyalty of a lot of people. During his campaign 10,000 young people crowded into a Washington, D.C., rally and gladly tossed $15 into a pot to sign up as volunteers. Greeters with laptops took their e-mail addresses. This scene was repeated hundreds of times across the U.S. › Continue reading

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