FranklinCovey has worked with and certified more than 120,000 client facilitators globally to deliver contents in seven crucial areas: leadership, execution, productivity, trust, sale performance, customer loyalty, and education.

These facilitators bring our content to life in their organization, communities, schools, and families.

FranklinCovey Client Facilitation Services

Our global network of client facilitators consistently report that our commitment to them leads the industry. To that point, we strive to provide you with exceptional ongoing support to improve your facilitation experience and increase your own organizational influence.

The three services we offer our facilitators:

  • White Glove Concierge Service
  • Virtual Certification
  • FranklinCovey Events – Live Events and Facilitator Improvement Webcasts

White Glove Concierge Service

White Glove is a concierge-style service just for client facilitators, providing rapid response to your questions about facilitation and content.

Although your client partner remains your key contact, White Glove can quickly help you with program content, facilitator and participant materials, current and future certifications, your facilitator ID, navigating the FranklinCovey Website, coaching on facilitation best practices, and any other areas that could increase your facilitation effectiveness.

Through White Glove, you can also send us feedback on our current solutions, suggestions for future offerings, and comments on our areas of excellence, as well as feedback regarding our customer service.

*To our client facilitators outside of North America, please direct your questions to your local office.

FranklinCovey’s Virtual Certification

Now you can certify to teach FranklinCovey’s solutions in a completely Web-based format. Watch our expert consultants, access electronic facilitator and participant guides, and revisit the site anytime to review and refresh your learning.

FranklinCovey Events

FranklinCovey hosts nearly 1,000 live overview events annually to allow our clients to experience our solutions. To find what overview events are coming to your city click on the “Attend an Event” button below.