The 7 Habits™ Solutions

External coach, Freddy Vander Mijnsbrugge, who had been working with the Electrolux management for several years, shared the following story:

“A few years ago the management team was a unit of individuals who all did ‘their separate thing.’ I now notice during management meetings that colleagues treat each other with a more open and mature mind. They give each other more feedback, for instance, on their behavior, on positive issues, as well as on what can be improved. Electrolux coworkers that I coach tell me that thanks to this training, they’ve really looked into the mirror. They have had the chance to get to know themselves better, with both their personal strong points and improvement points open to view. In my face-to face conversations it’s now much easier to ‘polish’ the mirror and to build on these insights. The participants have transferred their learning experience into higher personal effectiveness. The management team also functions better, because they now make more use of the diversity present in the team. In the past, several people were not open to feedback, but the seminar has changed that situation. People now take more initiative and ask for personal coaching themselves. That was certainly not the case in the past!”

Joe O’Callahan, Assistant to the President, The Colonial Williamsburg Company

“Employees have realized that if they exceed customer expectations in their individual roles as part of the overall Colonial Williamsburg experience, the company will grow as a result,” said O’Callahan. “Every department feels ownership and accountability for our success, and increased guest satisfaction and intent to return have resulted.”

Julie Normington, Manager of Blockbuster’s Corporate Learning and Development department

“But it goes beyond training materials and curriculum. They [FranklinCovey] believe in the power of change; they believe that people, work teams, and individuals can change and want to change to make their work experiences and personal experiences richer and more productive.”

Both skills-based and principle-based training programs have been key aids in managing the explosive growth and changes within the company; and in summarizing FranklinCovey’s role in that process, Julie Normington said,

“Obviously ‘training’ isn’t the answer. It is only part of a multifaceted solution. FranklinCovey has convinced me that you can start anywhere and go everywhere. Different departments at Blockbuster have chosen different paths, but ultimately the answer lies in each one of us pulling together as a collective whole and facing these challenges together.”

Charles Bradley, Director of Professional Development, Charlotte County Schools

“Seven Habits”

has inspired an extremely high level of trust and collaboration in our schools. People constantly thank us for the investment made in their lives. The results are seen in our fine school system that is genuinely dedicated to the success of each and every student.”

 

Wendyl Kingsmore, VP of Human Resources, Jewelry Television

“If you want to start leading the pack, make 7 Habits training integral in your organization. If you want to continue being average, then don’t.”

J. W. Stewart, President,CEO & Chairman of the Board

“The 7 Habits training has helped us improve as individuals, as our personnel have benefited from the training, the Company's culture has improved as well.”

De Leviah, Human Resource Consultants, Texas Mutual Insurance Company

“ Leaders focus on and accomplish the organization’s strategic goals, sustaining our mission, and striving toward the vision, all while behaving in accordance with our organizational values. Leaders and their teams work better together to meet tight deadlines on critically important projects.”

Sharon Sirrell, Senior Development-Support Analyst, FedEx

“The 7 Habits principles help us listen, synergize, and arrive at creative solutions to answer the needs of customers and internal clients. The training really meshes well with what we’re about as a company and what we’re trying to achieve.”

John Light, Employee-Development Manager, Kimball International

“Many results of 7 Habits training have been measurable. Turnaround time or through-time on custom products is a good example. We can now deliver customized product in 8 to 12 weeks. There’s no way we could achieve that without the improved communication and cooperation among our teams. Our vendors tell us our competitors can’t match our through-times.”

Peter Knight, Managing Director, Phoenix plc

“The principles that we have adopted help us to achieve clearer focus and understanding of objectives, increase trust and teamwork and continually improve creative ability and performance.”

Ms. Joanne Abdullah, Head of Staffing Training and Development Department, Sony EMCS Malaysia

“The 7 Habits program has empowered me in all aspects of my work and the habits taught have nurtured me to be a great leader and a professional at work.”

Bob Matchett, Client Services Director, Graphic Inline

“The habit of ‘begin with the end in mind’ is now the mantra for all our project management planning and implementation. It has helped the managers to understand that they must start with a vision of what has to be achieved, and then work back through the steps that would deliver the desired result most effectively. In the same way, ‘think win-win’ is really an accurate description of how to run a client servicing function successfully, as it is all about balancing client needs and company needs to the benefit of both parties.”