Trust in the Workplace

Create a high-trust culture where all employees can thrive.

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The Human + AI Partnership

Create A Future-Ready Workforce

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The 4 Pillars of a Thriving Workplace Culture

Elevate Culture and Teams Will Thrive

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Create Collective Behavior Change That Lasts

A Guide for L&D Leaders
 

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Raise the Bar. Raise Your People.

High Expectations Don’t Have to Burn Teams Out

Trust is today’s most powerful currency. How are you spending it?

A high-trust work environment is the foundation of a winning culture. When trust is pervasive in the workplace, employees feel supported, respected, and empowered. Engagement and retention increase in cultures built on trust, which leads to greater innovation, increased productivity, and improved business results—known as “trust dividends.”

Organizational trust relies on many of the same elements as individual trustworthiness: honesty, consistent follow-through, clear communication, and personal autonomy. When people in your company fail to embody these characteristics, particularly at the leadership level, a culture of trust can start to deteriorate, resulting in “trust taxes.”

Growing and sustaining a culture of trust takes a focused, ongoing effort across your organization. FranklinCovey’s principle-backed content, expert consultants, and innovative technology will equip your organization with the mindsets and skillsets to increase trust and drive lasting behavior change.

Essential Skills to Increase Trust in the Workplace

 
A winning culture starts with trust. Both leaders and individual team members can build trust by acting with integrity, demonstrating honesty and respect, and investing in relationships.

Accountability and Integrity

Team members earn and extend trust when they take responsibility for their actions and results, create transparency, talk truthfully, keep their commitments, and show confidence that others will do the same.

Communication and Relationship-Building

Team members signal respect and lead with empathy by utilizing active listening skills, prioritizing understanding, and building strong relationships with others.

Courage and Consideration

Teams balance courage with consideration, modeling empathy and compassion while maintaining high expectations for themselves and others, enabling innovation and creativity to flourish.

High-Trust Culture Success Stories

Frito-Lay

Increasing Trust to Exceed Expectations

Instead of falling victim to a financial disaster, Frito-Lay exceeded expectations. Economic recession, inflation, and unpredictable weather conditions caused massive price increases in Frito-Lay’s supply chain. They had to move quickly to change their business model. The Speed of Trust® had prepared them with a new perspective and skill set to manage through these unpredictable times.

City of Provo

Transforming Culture Through Trust

The City of Provo was experiencing tremendous growth and an influx in business and investments. See how they transform their culture and keep the positive momentum going with The Speed of Trust®.

Automotive Industry

Getting to Excellence Faster

An already high-performing automotive organization desires to reach their full potential. With the help of FranklinCovey’s All Access Pass®, the CEO says the team is committed to excellence and prepared for a future of intensifying competition.

Marriott

Achieving the Highest Results Ever

Few industries are hit as hard as hospitality in these uncertain times. See how Marriott is able to focus and engage their employees on the most important metrics, even while their world is in flux.

Your Workplace Trust Journey at a Glance
 

Lasting behavior change comes from the inside out. Who people are, and how they view the world, impacts how they engage and lead others. Our Impact Journeys combine our exclusive content, expert consultants, and powerful technology to help people change both their mindset and their behavior.

Explore a sample Impact Journey excerpt below:
Developing Emotional Intelligence

  • 01 Live-Online
    The 7 Habits of Highly Effective People®: Signature Edition 4.0

    The path to sustained and lasting success is possible when individuals can effectively lead themselves, influence, engage and collaborate with others, and continually improve and renew their capabilities.

    Timing: 2-3 days

  • 02 On Demand Exercises
    Your Brain and Bias

    Everyone has biases: Some are conscious, while others are unconscious. All biases profoundly impact our world.

    Timing: 10 min

  • 03 Microlearning
    5 Ways to Boost Your Emotional Intelligence

    So what is EQ? And how can you get it?

    Timing: 5 min

  • 04 On Demand Modules
    Choice 1: Act on the Important, Don’t React to the Urgent®

    Choice 1 helps you filter the vitally important priorities from distractions so you can focus on making a real contribution.

    Timing: 30-60 min

  • 05 On Demand Modules
    Cultivate Connections

    Only when we cultivate meaningful connections can we see past bias and value the people around us. Creating connections requires a balance of curiosity and empathy.

    Timing: 30-60 min

  • 06 Microlearning
    Too Busy to Maintain Relationships

    Managing relationships can be challenging. Use these resources to help you start, maintain, and repair your relationships.

    Timing: 5 min

Explore the FranklinCovey All Access Pass®

Access all of FranklinCovey’s content, whenever and wherever you need it, plus expert consultants and technology that support high-trust cultures and winning teams.

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Build a high-trust culture that unleashes the power of your people.

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