Expect a Lot,
Care a Lot

How 6 Critical Practices Create
High-Performing Teams


AI is changing how work gets done. Expectations keep rising. Change never slows down. Yet amid all the disruption, one truth remains: Organizations succeed or fall short based on the quality of their leaders. And the human side of leadership matters more than ever before.

Drawing on decades of work with leaders around the world and backed by extensive research, Expect a Lot, Care a Lot reveals 6 Critical Practices that help leaders create clarity, develop people, strengthen accountability, and sustain high-performing teams even in the most disruptive and demanding environments.

When you expect a lot and care a lot, extraordinary things happen.

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A practical and timely guide for leaders who are ready to stop managing performance and start unleashing it.

— Keith Ferrazzi, #1 New York Times bestselling author

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Caring is at the heart of leading bigger. The authors of this book understand that. They offer a grounded, practical framework for leaders who believe high expectations and genuine care aren’t in conflict, but are in fact inseparable.

— Anne Chow, Former CEO, AT&T Business and national bestselling author

Meet the Authors
Patrick Leddin, PhD

Patrick Leddin is a New York Times bestselling author, former U.S. Army Airborne Ranger, professor at Vanderbilt University, entrepreneur, and FranklinCovey Senior Consultant who helps leaders turn uncertainty into momentum.

Jennifer Colosimo

Jennifer Colosimo is a bestselling author, former global executive, and FranklinCovey Senior Consultant who helps organizations turn leadership principles into lasting impact.
 

Victoria Roos Olsson

Victoria Roos Olsson is a bestselling author, international leadership expert, and FranklinCovey Senior Consultant with three decades of global experience who helps leaders build teams that get remarkable results without burning out.

Doug Faber

Doug Faber is a former CEO, entrepreneur, executive coach, and FranklinCovey Principal of Executive Performance who helps senior leaders build trust, align culture, and deliver results.
 

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A powerful road map for creating high-performing teams that stay motivated, resilient, and focused on results.

— James Patterson, #1 New York Times bestselling author

Bring This Leadership Solution to Your Organization

Tens of thousands of leaders worldwide have already put these 6 Critical Practices to work.
Bring them to your organization and unleash your team’s potential.

About the Course

The costs of uneven leadership quickly add up: missed commitments, employee burnout, rework, and unwanted turnover. FranklinCovey’s 6 Critical Practices for Leading a Team® course provides a practical operating system for leaders to build the crucial leadership habits that enable them to balance high expectations with genuine care—driving trust, engagement, and results for your organization.

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A tangible and actionable framework that today’s leaders need to optimize talent and performance.

— Harsha Rodrigues, EVP, Regional Client Services, Women’s World Banking

Complimentary Leader Resources

Guide

From Burnout to Breakthrough

Leadership Skills for Sustainable Performance

Guide

Crucial Insights for First-Time Leaders

What changes when you become a leader?

Insight Report

Where are all the great leaders?

Our Latest Leadership and Performance Research

Blog

How to Manage a Team

6 Skills Leaders Often Overlook

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