Your M&A Secret Weapon:
An Integrated, High-Trust Culture

70-90% of mergers and acquisitions fail to deliver*. How can you beat the odds?

It’s welcome news for the ambitious C-suite: Despite tenuous economic conditions, mergers and acquisitions (M&A) continue to soar.

If your company is part of a merger or acquisition, it means your hard work is paying off. But the euphoria of striking a deal quickly fades when you realize the hard work is just beginning.

Even the most exciting mergers and acquisitions bring disruption to organizations. With that disruption often comes mistrust, resistance to change, and cultural division.

The first casualty of mergers and acquisitions is trust.

Once trust is broken, the suspicion, disengagement, division, and fear that follow can spell disaster for your organization.

To successfully guide teams through these big changes, leaders must lean into authentic trust-building practices, effectively navigate difficult conversations and periods of uncertainty, and communicate openly to avoid paying the expensive “trust taxes” that often lead to a cultural unraveling.

Culture is often an afterthought when you’re leading the charge during a merger or acquisition.

But our decades of experience prove that, for successful M&As, a high-trust culture must be top-of-mind.

The risk of M&A failure is outrageously high—and building trust comes from the top. Facilitating a successful merger or acquisition requires leaders to inspire trust and instill vision during uncertain times. We’ve successfully guided thousands of organizations during key transitions. Learn how FranklinCovey’s leadership solutions can help you turn distrustful, divided team members into highly engaged and collaborative innovators.

Resources for successful mergers & acquisitions:
Free Guide
The Secrets to Successful Mergers & Acquisitions
 

If your company is part of a merger or acquisition, it usually means your hard work is paying off. However, the euphoria of striking a deal can quickly fade when you realize the hard work is only just beginning. Will your company flail, survive, or thrive post-M&A?
 

Blog
Implementing Organizational Transformation

What exactly does organizational transformation entail? When is it the right step to take for your organization? And what are the essential steps for successful implementation? Armed with this knowledge, we’ll help you leverage transformation to fuel your growth.
 

Podcast
C-Suite Conversations With Dr. Steven Neil Kaplan

Dr. Steven Neil Kaplan, professor at the University of Chicago Booth School of Business, delves into the qualities that define successful CEOs and the dynamics of mergers and acquisitions. Drawing from his extensive research in private equity, venture capital, and corporate governance.

Quote PNG

When the time came for Constellation to merge with Curi Holdings, Inc, the Change course had already been implemented and teams knew how to successfully navigate this new dynamic together.

— See our case study below about Constellation merging with Curi.

M&A Success Stories

Constellation to Curi

Navigating Change Through Projects and Mergers

Constellation, Inc. made plans to drive an ambitious strategy of enhancing business processes to differentiate their customer experience. This strategy of redesigning how they work and creating a new, modern process was titled Project Breakout, and it launched a tremendous endeavor from their internal teams.

International Accounting Firm

Creating One Cohesive Team Post-Merger

An accounting company was looking for a fresh start and common language after merging two firms. The company identified three strategic pillars to refresh and renew their strategy. The pillars focused on individuals taking responsibility for
themselves, ensuring high-quality products and solutions, and having greater collaboration with their clients.

Technology

An Expanding Tech Company Manages Growing Pains

A leading software company was growing aggressively through acquisitions. One of their teams had already used The 7 Habits of Highly Effective People® to improve communication, meet deadlines more
quickly, and increase innovation, but the organizations they were acquiring weren’t as healthy. Their challenge was to assimilate newly acquired organizations into a healthy existing culture.

ViaWest

Laying the Foundation for High-Performing Teams

During a period of growth, ViaWest hired more than 200 new employees. They acquired several smaller companies and expanded their business by building additional data centers across the country. The combination of a distributed workforce and the need to emphasize high-performing teams were major considerations for launching a new leadership-development program.

Unleash your growing organization’s full potential.

Connect with our experts to navigate cultural integration, leadership alignment, and sustained success.

 

*https://hbr.org/Christensen, Clayton M., et al. The Big Idea: The New M&A Playbook. Harvard Business Review, Mar. 2011, https://hbr.org/2011/03/the-big-idea-the-new-ma-playbook.

Request a Demo