Blame The People
Chris McChesney
March 2017
Execution

Most leaders understand how difficult it is to execute on a strategy that requires a change in other peoples’ behavior.

 

But it’s a rare leader that thinks about how they personally can be better at this.

 

What you are more likely to hear is, “I wish I didn’t have Tony, Mark, and Sue on my team.” Right?

 

The tendency, of course, for all of us is to blame the people. They are the ones not doing it! Who would you like me to blame?

 

But Edwards Deming taught that anytime the majority of people behave a particular way the majority of the time, your problem is not the people. The problem is in the system. And the leader has to own that. 

 

Own the problem of flawed systems and get better at executing on strategies that require changes in human behavior. Visit us at the FranklinCovey Execution Practice to learn more.

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Chris McChesney

Chris McChesney is a Wall Street Journal #1 National Best Selling Author – The 4 Disciplines of Execution. In his current role of Global Practice Leader of Execution for Franklin Covey, Chris is one of the primary developers of the 4 Disciplines of Execution. For more than a decade, he has led FranklinCovey’s design and development of these principles, as well as the consulting organization that has become the fastest growing area of the company.

 

Chris has personally led many of the most noted implementations of the 4 Disciplines, including the State of Georgia, Marriott International, Shaw Industries, Ritz Carlton, Kroger, Coca Cola, Comcast, FritoLay, Lockheed Martin and Gaylord Entertainment. This practical experience has enabled him to test and refine the principles contained in the 4 Disciplines of Execution from the boardrooms to the front line of these, and many other organizations.