First-Level Leaders:

The Unsung
Heroes of Navigating Disruption

Empower your frontline managers to become agents of change.

When disruption hits, we often look to the top for direction. But your organization’s most powerful leverage point may actually be within the first level of leadership.

In times of disruption, organizations can’t stand by while emerging leaders figure things out for themselves.

These frontline leaders can calm the storm or amplify the chaos. Without the right tools, mindset, and clarity, even good intentions can create instability across the organization.

But when you empower your first-level leaders to become change agents, they’ll become your most scalable and impactful source for alignment and momentum.

During times of change, your first-level leaders are a crucial differentiator.
 

Help expand their influence and develop the skills they need to lead in uncertain times with our expert resources below.

Free Guide
Help Your Team Thrive In Times Of Change

“Change is a constant” is a commonplace axiom of the business world. Unfortunately, it is more often said with a sense of resignation than excitement. It doesn’t need to be that way.

Live Webcast
The Power of Leadership in Uncertain Times

Exclusive live webcast with bestselling authors Amy Edmondson, Stephen M. R. Covey, and Liz Wiseman.
 

Free Guide
Crucial Insights for First-Level Leaders

Six crucial insights for first-level leaders to help you develop your reports into a high-performing team. You can use these insights and exercises to transform both your career and your team’s performance.

Free Guide
How To Communicate Change: A Tool For Leaders

How you communicate a change to your team is critical to helping them understand and adapt. All change creates disruption, but leaders can minimize the amount of disruption through effective communication.

On Demand Webcast
Prepare Your Leaders: Transformative Impact of AI and Industry Trends

We all have heard the buzz around AI, and we know it will only become more prevalent in the workforce—but how will it affect learning and development?

Blog
I need to guide my team through a big change that’s coming.

Successful change takes more than great processes—it’s your people to make change happen. Join us for a webcast to learn how to build exceptional leaders, teams, and cultures that get results.

Customer Stories

ODW Logistics

Redefining Leadership

ODW Logistics sought to empower their managers by designing leadership development opportunities. They started asking, “What does good leadership mean for us?” and found the question to be more complicated than they originally thought. Read how they utilized FranklinCovey’s 6 Critical Practices™ and the 4 Essential Roles of Leadership® to redefine leadership.

Medical Facility

Raising Patient Experience and Improving Caregiver Engagement

Leaders and frontline caregivers at this large medical facility, one of seven hospitals and 125 clinics across the United States, knew what needed to happen in order to increase patient experience ratings. Unfortunately, the whirlwind of urgent daily tasks took precedence. Read how this hospital utilized The 4 Disciplines of Execution to raise the patient experience score.

APi Group

Building a Culture of Leadership

APi Group has a goal of building great leaders throughout their company. They are focused on creating a culture of leadership at all levels, regardless of job title or role. With their vision of being the best in the construction industry in leadership development, APi Group knew they needed a foundational program that provided an opportunity for every team member to grow as a leader.

Hoag

Aligning Leadership Expectations Amid Growth

In the last three years, Hoag has nearly doubled their number of employees to almost 9,000. The more growth they experienced, the more leadership at Hoag noticed a need to align expectations of newly hired and promoted leaders. Hoag leaders— whether hired internally or externally— varied on leadership focus, which led to inconsistent employee experience across locations.

Future-Proof Your Organization

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