6 Critical Practices for Leading a Team®

Expect a Lot. Care a Lot.

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Leaders at every level are being asked to deliver more, faster—often with stretched, disengaged teams.

When leadership is uneven, costs show up quickly: missed commitments, rework, burnout, and attrition. The fix isn’t adding more to a leader’s plate; it’s changing how they lead with what’s already on it.

6 Critical Practices for Leading a Team is a practical operating system that builds daily and weekly habits to balance high expectations with genuine care. It equips every leader with the core people skills to shape trust, engagement, and performance—turning strategy into outcomes and enabling organizations to achieve consistently great results through people, not at their expense.

Practice 1
Align Purpose & Performance

Ensure your team feels motivated to contribute their best efforts by helping them understand how their role and goals connect to a compelling, meaningful purpose.

Practice 2
Communicate as a Coach

Tap into your people’s potential by asking, listening, and guiding them to become independent thinkers and problem-solvers by building capability, trust, and ownership.

Practice 3
Delegate to Elevate

Leverage everyone’s strengths, bridge gaps, assign stretch work, and establish accountability to help team members build autonomy and essential skills for success.

Practice 4
Use Feedback as Fuel

Create a powerful learning engine with a proven feedback framework that helps leaders and teams accelerate performance together.

Practice 5
Gain, Don’t Drain, Energy

Become a self-renewal role model for your team by eliminating common energy drainers and embodying revitalizing behaviors for long-term effectiveness.

Practice 6
Leverage 1-on-1s to Win

Using what you’ve learned, hold high-value 1-on-1s consistently with each team member to strengthen relationships and drive clarity, commitment, and sustained results.

6 Critical Practices for Leading a Team has evolved to meet the reality of leadership today.

The solution to current leadership challenges won’t be found in additional headcount, budget, or meetings. It’s in the day-to-day leadership habits that build connection, create alignment, and inspire execution.

Whether in the C-suite or on the front lines, today’s leaders all need the core people skills to manage teams adeptly, drive engagement, unlock high performance, and sustain superior outcomes. We help organizations make effective leadership consistent and scalable, so strategy turns into results through your people.

Why These 6 Practices?

Research shows that these practices sit at the intersection of leadership behaviors that:

  • Drive impact by improving both team engagement and performance for better organizational results.
  • Address common leadership challenges to bridge gaps, reduce variability, and prioritize true effectiveness over mere efficiency.
  • Scale results that strengthen teams and speed execution without adding headcount, budget, or meetings.
  • Build long-term habits and develop consistently great leaders across your organization.

Most leadership failures begin at promotion.

When high performers are promoted, they often don’t know how to translate their individual contributions into leadership success. Organizations often expect these new leaders to achieve results without dedicated training and development—making it the most failure-prone period in a leader’s career.

Moving from the “I succeed when I deliver results” mindset to “I succeed only when my team succeeds” approach requires intentional, foundational shifts. FranklinCovey’s new module, Leading Beyond Yourself, equips new and emerging leaders with the skillsets and mindsets to embrace their new role with confidence and accelerate trust, engagement, and performance in their teams.

Leadership Success Stories

Taylor Corporation

Filling a Leadership Development Gap and Empowering Employees

Taylor found itself looking to invest more time and attention into employee attraction, retention, and engagement. Inspired by a core purpose of “creating opportunity and security for employees,” Taylor wanted its employees to know that they are the company’s most important assets.

PepsiCo Food

Building Empathic Leaders Across the Organization

PepsiCo Foods North America desired a consistent leadership training with content that progressed over time. Curating content from FranklinCovey’s All Access Pass®, they launched their CORE Leadership program to build empathic leaders at all levels of their organization.

ODW Logistics

Redefining Leadership

ODW Logistics sought to empower their managers by designing leadership development opportunities. They started asking, “What does good leadership mean
for us?” and found the question to be more complicated than they originally thought. They knew their leadership programs needed to be execution-driven, results-oriented, and intellectually engaging.

ASICS

Brought Together by Leadership Development, Diversity, and Inclusion

ASICS N.A. understands that creating healthy change requires a mental change as much as it does a physical one. They saw a great need for leadership development at every level as the pandemic quickly changed the way of working and connecting with learners. They enlisted FranklinCovey’s help to develop a common language and culture of leadership development and inclusion.

Equip your leaders to engage their teams and achieve great results.

Drive leadership consistency with a proven framework to balance high expectations and genuine care. Complete the form to connect with a FranklinCovey expert today.

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